Corrections Policy
Effective October 10, 2026. Published by 24World Media for Newsmanship.
A news outlet is judged less by whether it errs (every newsroom does) than by what it does next. This policy commits Newsmanship, in writing, to how errors are reported to us, how we verify them, how we correct them and how readers can see what changed. It applies to every story, explainer, video page, caption, headline and social post published under our name.
What counts as an error
An error is a published fact that is wrong: a misspelled name, a wrong date, figure, score or title, a misidentified person in a photograph, a quotation that does not match what was said, or a material omission that changes what a reasonable reader would understand. A disagreement with our angle, emphasis, headline choice or editorial judgment is not an error, though we read those complaints and they inform future coverage. Predictions and clearly attributed claims (for example, a company’s forecast reported as that company’s claim) are assessed against what was known and said at the time, not against what later happened.
How to report an error
Use the form on our Contact page or write to [email protected]. Give us the headline of the story, the passage you believe is wrong, the correct fact and, where you can, the evidence for it: an official record, a primary document, a recording or an authoritative publication. Correction requests are prioritised over all other reader mail and are acknowledged on the day they are received wherever the news cycle allows. You do not need to be the subject of a story to correct it; readers correct us every week, and the site is better for it.
How we handle a report
The desk that published the story checks the claim against its original sources and, where needed, against the primary record. Three outcomes are possible. If the published fact was wrong, we correct it. If the published fact was right and the report of error is mistaken, we reply with the sources we relied on. If the truth is genuinely contested between credible sources, we amend the story to show the dispute rather than presenting one side as settled. Material corrections are made promptly; we do not wait for a quieter news day to fix a wrong fact.
How corrections appear
Corrections are made in the open. The wrong fact is fixed in the story, and, for any error a reasonable reader would consider material, a correction note is added to the story stating what was wrong, what is correct and when the change was made. Headlines that were themselves wrong are corrected and noted in the same way. We do not silently rewrite a published story’s substance, delete the record of an error or use vague language (such as “this story has been updated”) to hide a factual fix. Routine updates to developing stories, such as a rising toll confirmed by officials, are labelled as updates with the new information attributed, which is standard news practice and not a correction.
Photographs, names and people
Misidentification of a person is treated as among the most serious errors we can make. Where a photograph, caption or name wrongly connects a person to an event, we correct it immediately, apologise in the correction note and, where the error has caused harm, consider whether a fuller apology is owed. Stories about private individuals are held to the same factual standard as stories about presidents and chief executives; prominence buys no one accuracy, and obscurity forfeits none.
What we will not do
We do not correct true facts because they are inconvenient, unflattering or the subject of pressure, legal threat without merit or organised complaint campaigns. We do not remove accurate reporting because a subject’s circumstances have changed; where a story’s facts have genuinely moved on, we add an update rather than erasing the record. Requests to delete history are declined, and the request itself may be noted where it bears on the story.
Accountability
The desk that made an error owns its correction. Repeated errors of the same kind trigger a review of the desk’s process, not just the story. Readers who believe a correction has been handled badly may escalate through the Contact page, marking the message for the publisher, 24World Media, 1411 N Sterling Ave, Palatine, IL 60067, United States. This policy is reviewed as the site develops, and the effective date above changes when it does. Accuracy is the product. This page is how we answer for it.
